English | Español
Bogota Airport Informational Guide to El Dorado International Airport (BOG) - Non Official

Bogota Airport Services

ATMs

Find ATMs throughout Bogota Airport terminals.

Wi-Fi

Free and unlimited Wi-Fi is available at Bogota Terminal 1.

Parenting Rooms

In Bogota Airport there are several dedicated spaces to parenting.

Public telephones

Throughout Bogota Airport terminals passengers have at their disposal public telephones.

Baggage storage

To safely store your baggage while at Bogota Airport, please note that there’s at passengers’ disposal a Baggage Storage. 

Location: Terminal 1, First floor.  

Fares

12 h or fraction: COP 15,000

Service hours: 24/7. 

Medical Facilities

In case you require of medical attention, you can find medical facilities in both International (Airport Hospital) and Domestic Departures Hall (Cruz Roja). Find them in Terminal 1 second level. Opening hours: 24 hours.

Lost property

Have you lost any belonging within the airport facilities?  To retrieve your lost item, there is the Lost Property Office located in the first floor or Terminal 1.  Service hours: Monday to Sunday from 06:00 am to 10:00 pm.  You can also call to 4397070 ext. 5112 or contact: objetosperdidosyolvidados@eldorado.aero

Prayer room

Bogota Airport oratory offers to passenger mass at 11:15am every day (except Mondays), even though, it is open 24 hours a day.

Find it at Terminal 1 second level, in the Departures Hall.

Smoking allowed areas

Please note that smoking in Bogota Airport is not allowed inside the terminals.

Smoking is only allowed to the designated areas outside the terminals. 

Other Services 

- Bank branch
- Currency exchange
- Food, drink & retail concessions
- Duty-free shops
- Information counters
- Wheel-chair renting service
- Toilets
- Hairdresser
- Library
- Police stations
- Immigration office

lounges 

El Dorado Lounge: International Departures Area. Open 24 hours. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

Premium food, Showers, Spa services and Conference rooms are available upon payment.

Entrance fee: 36 € per traveller (3 hours)

Copa Club: Close to Gate 45. Open from 04:00 am to 11:00 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Telephones. Please note it is a non-smoking facility.

Conference rooms are available upon payment. 

Avianca Sala VIP: Open from 04:00 am to 11:30 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet Terminals. Please note it is a non-smoking facility.

Avianca Sala VIP: Third level. Open 24 hours. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s Area, Internet terminals, Telephones. Please note it is a non-smoking facility.

American Express Lounge: Close to Gate 45. Open from 05:00 am to 00:00 am. Services: Snacks, Wi-Fi, TV. Please note it is a non-smoking facility.

Avianca Sala Diamond Elite: Third floor. Open from 04:30 am to 11:00 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Telephones. Please note it is a non-smoking facility.

Sala VIP LATAM: Across from Gates 34 and 35. Open from 02:00 am to 00:30 am. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Conference rooms, Internet terminals, Printers, Copiers, Telephone, Shoe shine. Please note it is a non-smoking facility.

Purchase your pass to Bogota Airport lounges